Office Practices

Your Visits:

  • Please bring your medications with you for each office visit.
  • If you are on regular prescription medication, you will be required to have an annual visit at a minimum.
  • If you have not been seen in a year and have a health care need, you will need a visit.
  • If you are on a controlled substance, you will be required to have a visit four times per year.

Medication Refills:

  • Allow 24-48 hours notice for medication refills.
  • Check with the pharmacy first to verify that your refill has been completed.  We are unable to call patients and tell them we’ve done their refills.

Missed Appointments:

  • We expect 24-hours notice for appointment cancellations.  If you “late-cancel” and we are unable to fill your appointment time, there will be a charge for this missed appointment (minimum $25).
  • If you no-show (miss your appointment without notifying us), and you do so three times, you will be discharged from the practice.

Insurance Referrals:

  • Insurance referrals can be time consuming and many insurance companies will not allow a referral to be done after the date of service.
  • Please allow one week for the office to complete your “in state” insurance referral.
  • We no longer do any out of network referrals.

Medicare and Medicare HMO Plans:

  • We have a contract with Medicare.
  • We are closed to all Medicare Advantage plans.

Insurance/Payment

We take the following insurances:

  • Aetna
  • Anthem
  • Blue Cross Blue Shield
  • Cigna
  • Maine Community Health Options
  • Medicare – We take the R-W-B card as primary.  When in doubt, call the office.

If you have other insurance, payment is expected at the time of service. We will provide you with a receipt that you can send to your insurance for reimbursement. If you do not have insurance, payment is expected at time of service.

*At this time we do not accept MaineCare.

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