How can I get care during the COVID-19 pandemic?

COVID-19 continues to impact our community. Hope Health Family Practice is using new technologies that allow us to provide the same high-quality patient care while keeping you and our staff safe.

In an effort to contain the spread and reduce the risk of sick patients having to travel for an office visit, we now offer secure telehealth video visits for patients. A telehealth video visit is like your regular in-person visit, just over video. You sit in front of a camera, (it can be on a computer, phone, or tablet), and can see your provider on the screen. You can use the visit to talk about medical concerns, symptoms, get a prescription, a diagnosis, and more. 

All patients should call the office, we will decide at that time what type of visit is most appropriate for you.

Most insurers are now covering video visits.   This is in response to help limit community exposure. If you have questions, or want to confirm coverage for your upcoming visit, please contact your insurance company.

In addition to offering video visits to our patients, here are a few additional reminders:

  • Stay home, especially if you are feeling un-well. Please call us, we can schedule a telehealth visit, call in a prescription or simply offer guidance.
  • Wash your hands frequently.
  • Avoid touching your face, nose and eyes.
  • Cover your cough or sneeze.

We are here for you. Call us or send us a portal message with any questions. We look forward to seeing you all before too long.

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